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NOTE: These steps may not apply depending on the model, OS version, or Google specifications.
HOME - Settings - ( Device Preferences) - Keyboard - Manage keyboards - Disable Google voice typing.Ĭheck to see if the Virtual keyboard appears after completing either of these steps:. HOME - Settings - ( Device Preferences) - Keyboard - Manage keyboards - Turn on Gboard. HOME - Settings - ( Device Preferences) - Keyboard - Current keyboard - Select Gboard. If Device Preferences is not shown on your TV menu, skip it.
These are examples on models with Android™ 8.0 and 9. To resolve this issue, remove the wireless mouse receiver from the TV.Ĭheck the Keyboard settings by following these steps: If there is a wireless mouse receiver connected to the TV, the Virtual keyboard may not appear because it may be recognized by the TV as a USB keyboard. Remove all wireless devices connected to the TV via USB port.
Check to see if the issue is resolved after completing each workaround. If the Virtual keyboard does not appear on the TV screen, even after selecting the text input box, perform the following workarounds in order.